Hostal Ballesta

The space is not so modern and well-decorated, but it's decent since I don't care much about the decor. I prioritize sleeping and showering before going out. The lady at the reception was so nice; she upgraded my room. Originally, I had a room with an inner courtyard view that was tight, with workers making a lot of noise. She upgraded me to a room with a balcony and city view, which was much better. I recommend always booking a room with a balcony. The location is exceptional, close to everything within walking distance. My only disappointment was the absence of a minibar in the room. Since I have allergies, I usually keep my food during trips. However, the receptionist provided me with space in a shared fridge in the lobby, so it was not ideal but manageable. Overall, my stay was very good, especially considering the price I paid. I will definitely stay at this hotel next time.

Rooms were lovely and spacious, great shower and bathroom area. Comfortable beds. Friendly, helpful reception staff, smooth checking in on line before arrival. Comfortable, relaxing lounge area with coffee machine and drinks machine. Luggage storage. The hotel is located in a quiet side street near Gran Via and all that Madrid offers. (First impression was we'd hit the red light district! but we were not hassled and felt safe at all times). Just a turn left out of the hotel and a few streets down was an area of small shops and bars, a completely different feel to the bustling tourist areas. Definitely recommend and would stay again.

Great location, few blocks away from Gran Via, with metro, buses and taxis near by, as well as many shops, cafés and attractions. Very clean, and quiet. The staff were helpful, contacted me before arrival and you can leave your luggagge after check out.

Great location for being able to walk to lots of tourist sites and museums within about 20 minutes or under and close to Metro stations . Lots of bars and places to eat around too. Hotel staff were pleasant and efficient and the hotel itself is very clean. Our double room was very clean and bed was comfortable. Small lift to rooms if needed and a pleasant shared lounge area near the reception with papers and a vending machine. Safe in the room.

Clean, quiet, reasonably priced and close to the center of town. Staff was helpful though not what I would consider cheerful. There is a rudimentary business center and a small lobby/seating area