Hostal Ballesta

The space is not so modern and well-decorated, but it's decent since I don't care much about the decor. I prioritize sleeping and showering before going out. The lady at the reception was so nice; she upgraded my room. Originally, I had a room with an inner courtyard view that was tight, with workers making a lot of noise. She upgraded me to a room with a balcony and city view, which was much better. I recommend always booking a room with a balcony. The location is exceptional, close to everything within walking distance. My only disappointment was the absence of a minibar in the room. Since I have allergies, I usually keep my food during trips. However, the receptionist provided me with space in a shared fridge in the lobby, so it was not ideal but manageable. Overall, my stay was very good, especially considering the price I paid. I will definitely stay at this hotel next time.

The hotel was near Gran Via metro, so convenient for travelling round, visited , Segovia, Avila and Zaragoza while we were there, great cities. The Gran Via is great for shopping and very central too. We liked the little bars and restaurants near the hotel plenty to choose from, didn't need to go any further at night, all on your door step.

It was lovely to have a balcony with a door that opened to let in some fresh air and sunshine! This was one of the few hotels on my trip that had solid enough walls where I did not hear anything at all from any of the other rooms! Busy area of town, but not rowdy, and very close to Grand Via.

Rooms were lovely and spacious, great shower and bathroom area. Comfortable beds. Friendly, helpful reception staff, smooth checking in on line before arrival. Comfortable, relaxing lounge area with coffee machine and drinks machine. Luggage storage. The hotel is located in a quiet side street near Gran Via and all that Madrid offers. (First impression was we'd hit the red light district! but we were not hassled and felt safe at all times). Just a turn left out of the hotel and a few streets down was an area of small shops and bars, a completely different feel to the bustling tourist areas. Definitely recommend and would stay again.

Great location, few blocks away from Gran Via, with metro, buses and taxis near by, as well as many shops, cafés and attractions. Very clean, and quiet. The staff were helpful, contacted me before arrival and you can leave your luggagge after check out.